IPND Help Centre: Setup Two Factor Authentication

This is the process whereby an authorised portal user sets up one time password/two factor authorisation.

The process is initiated either when:

• A user is invited by the IPND Manager or organisation Admin user
  
• When the user's 2FA is reset by either the IPND Manager or organisation Admin user

An email is sent either as an invite or a reset to the user's email address.

The text of the email is :

Dear Firstname Lastname,

Organisation Admin from IPND Data Provider Organisation has invited you to use the IPND Web Portal

Use the link below to set up your account and get started.

Do not reply to this email. If you have questions for the IPND Manager please send them to IPND.Manager@team.telstra.com

To Accept the invite please click here

The user will click on the email link to accept the invite.

A screen is presented with QR Code.

1. A password has to be entered according to the instructions on the screen
2. The user then opens Google Authenticator on their smart phone.
   
   1. This application may have to be downloaded if not already installed on user's phone
3. In the Google Authenticator application, press (+)
   
4. Select "Scan a QR code"
   
   1. By default the Authenticator application will create a new token called "SecretKey" - it is advisable for the user to change the name of the token to something recognisable by them.
      
5. Place the QR code on the screen between the red lines by pointing the camera at it.
6. Enter the 6 digit code generated by the Google Authenticator application when the QR code was scanned above
7. Click on "Register"
   

The user is taken to the sign in page for the portal.

1. Enter the registered email address
2. Enter the password created in the previous step
3. Enter the current 6 digit token generated by the QR code in the previous step
   
   1. This token changes every minute