User Authentication requires that the user gaining access has
been created by the IPND Manager/Super Admin or by their
organisation's Admin user.
From the "Login to You Account" page, the user will need:
-
A username
- This will be an email address
-
A password
- Set up by user during the invite or reset process
-
A Two Factor Authentication token
- Set up during the invite or reset process
- Set up during the invite or reset process
If any of the above is incorrect an appropriate error message
will pop up. 3 unsuccessful attempts to login will result in the
account being locked.
The user will need to send a request
to the organisation's Admin or the IPND Manager to unlock the
account. The account will also be locked after a period of
inactivity.
If the user has forgotten their password, click on the "Forgot
Password" link.
The user will be required to enter their registered email
address and click on "Send Reset Link" to reset the password. An
information alert will be displayed indicating that an Email has
been sent.
The user must then access the email that was sent and follow the
instructions to reset the password.
