This screen is in two parts. The top part allows the consumer to
create a new user query. When the query is created it will be
displayed below the "Create" button.
If no queries have been created "No data found" is displayed below the "Create" button.
- The query must be assigned to a single Consumer File Source by selecting the "File Source" drop down box
- A public number is entered in the area indicated
-
An error code is chosen from the"Select Error To View" drop
down box
- The codes listed cover each field in the data provider upload file. The consumer must select the relevant code
- A comment can be entered to further qualify the issue
Click on "Create" to submit the query.
When the query is created the following information will be
displayed for active queries:
- Consumer file source
- Public Number
- Error Code
- User Query Date
- User Query Comment - if entered
-
Acknowledge Flag (Ack)
- Set to "Y" if the Data Provider has acknowledged the error
The User Query Display screen allows filtering on the active query list.