IPND Help Centre: Secondary Consumer - User Query Display

Secondary Consumer - User Query Display

When the query is created in the Create User Query section of the dashboard, the following information will be displayed for active queries:

  • Secondary consumer file source
  • Public Number
  • User Query Date
  • Error code
  • User Query Comment - if entered
  • Status
  • Acknowledge Flag (Ack)
    • Set to "Y" if the Data Provider has acknowledged the error

The list can be filtered to only acknowledged queries by selecting the "Display Acknowledge only" checkbox